Shipping Policy

Being passionate off-road riders and enthusiasts ourselves, we can sense the excitement and eagerness to receive your favorite parts or accessories package! You need not keep wondering about how long it will be until you can go out and ride with your brand new favorite stuff you just bought from Mudmayhem! The schedule below will give you a fair idea of the average number of days it takes to deliver a product to your doorstep and when to contact our support team if the need arise.

 

  • Every order at mudmayhem will take 1-3 business days to process before shipping the package, depending on the volume of orders received during that particular period.
  • Once the order is processed, depending on where you are located in Canada you should receive your order between 1 to 6 business days.
  • We ship during business days, Monday - Friday, excluding national holidays.
  • Shipping starts from the date you receive the “Your order has been shipped!” email.
  • Mudmayhem is a global company and we work with our production and shipping partners across the world to get your orders at your doorstep. Although, a vast majority of our customers will get their orders as per the timelines listed above, some of our specialty products will be manufactured or prepared as per the order and hence it may take an additional processing time of 5 to 10 business days before we can ship it out.

So when should you contact Mudmayhem?

If your order is not delivered as per the above-mentioned delivery times, you can contact us via chat or phone at 450-593-1213 and we will assist you to the best of our capabilities. Well, if your order hasn’t arrived as expected, it’s probably still on its way (and it’s worth the wait).

Delivery

Hello and welcome to the shipping and delivery information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery

You can purchase your items online and pick them up at our street store, or ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Cost

ServicesLocations Delivery Schedule Cost Per Shipment

Large or heavy item (Tire,utv door,windshield,etc) may have extra charge we will provide the price after you place the order with your shipping location.If you don't accept the shipping price we will proceed a full refund on your order.

Quebec and Ontario

Order Total

Less than $99

$99 to $349.99

$350 and up

Standard 2-3 days 

$8.95

Free

Free

Express 1-2 days

$14.95

$19.95

$19.95

Rest of Canada

Order Total

Less than $99

$99 to $349.99

$350 and up

Standard 5-10 days

$9.95

Free

Free

Express 3-6 days 

$24.95

$34.95

$34.95

Free Delivery

Free Shipping is available for all item that are available in our store exept the large or heavy item (tire,windshield,door,etc)

Terms & Conditions

  • Entire agreement

    If you require a complete delivery of your orders, please enter an X in the Complete Delivery field on the shipping screen of the customer master record. The indicator is copied into the order header, which you can also use for the purpose.

  • Controlling terms

    Buyer expressly agrees that Seller’s Invoice and these Terms and Conditions of Sale represent the complete agreement of the parties with respect to the sale of the product(s) listed on the Invoice and no different or additional terms or conditions in Buyer’s purchase order or in any other prior or subsequent communications in any way adding to, modifying or otherwise changing these Terms and Conditions of Sale shall be binding upon Seller.